Us bank reliacard problems

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Us bank reliacard problems

Editor's note: Contact7 seeks out audience tips and feedback to help people in need, resolve problems and hold the powerful accountable. If you know of a community need our call center could address, or have a story idea for our investigative team to pursue, please email us at contact7 thedenverchannel. Find more Contact7 stories here. Cheslock isn't alone, several viewers have reached out to Contact7 to complain about problems with U.

Bank ReliaCard. It works like a debit card and it's another way to receive unemployment funds instead of through direct deposit. Tara Harper shares a similar story.

She applied for unemployment after she was laid off from her job as an assistant manager at a retail store and she is still waiting on her ReliaCard. She said she's attempted to contact customer service for ReliaCard at least once a day for the past three weeks.

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She hasn't been able to get through to a representative to ask about the status of her card. The website for U. Bank ReliaCard says they are working closely with the states to make sure cards are distributed as quickly as possible. Contact7 reached out to the Colorado Department of Labor and Employment to see if there's a problem with the system. She said CDLE sent an email to impacted individuals on Monday encouraging them to switch to direct deposit instead of U.

Haavind said direct deposit is always a faster way to receive benefits. There is a chance that they will get those funds sooner via the direct deposit because the cards have not been loaded yet," said Haavind. A spokesperson for U. Bank referenced an unprecedented increased in unemployment claims when Contact7 reached out to ask about the ReliaCard delays. Bank said they are issuing state-funded unemployment cards at a record page.

News Contact Denver7. Actions Facebook Tweet Email. Unemployed Coloradans having trouble accessing funds on ReliaCard, still waiting on cards to arrive U. Bank spokesperson says the system is strained. By: Liz Gelardi.

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We have worked quickly to increase our call center capacity and are continuing to train additional staff. The majority of cardholder inquiries, including new card activation and checking on the status of funds, can be addressed online at www. Cardholders can also sign up for alerts to know when funds are loaded or purchases are made. We regret any inconvenience cardholders have experienced as we deployed new resources. We are working tirelessly with our state government customers to play our role in issuing unemployment benefits as quickly as possible.

And we are producing and mailing benefit cards as soon as we receive the files from the states, typically within two business days. Bank must wait until the state has processed and approved an unemployment claim before mailing the ReliaCard for first-time recipients.

Copyright Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed. Sign up for the Rebound Newsletter and receive up to date information. Click here to manage all Newsletters. Contact Denver7.ReliaCard Complaint?

Experience Counts: Our lawyers have had numerous complaints against the ReliaCard prepaid debit card.

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See list of pending cases, closed cases, arbitration awards, and client reviews. From Avvo Reviews.

U.S. Bank ReliaCard

I was so pleased with the results. I would definitely recommend him. He was honest and trustworthy and did everything he said he would keep you updated old time.

Thomas was very professional and kept in touch with me every step of the way to keep me informed of everything going on with my case. I would definitely use his firm again! I contacted Mr Thomas when I was getting absolute disrespect from a prepaid credit card company. At first Mr. Thomas explained he had his hands full with these cases, but he returned my email accepting my case. Very professional I really did not expect to receive anything regarding my case.

And certainly not so quickly. Thank you for looking out for people who other wise have no legal recourse. Thomas has repeatedly made sure that amt issues I have had regarding the American Express serve card was taken care of and he is great at communication about our case! Alan kept me informed every step of the way through months and months of negotiations. Very professional and informative and very quick response and handled very well.

I highly recommend mr. He is very transparent throughout the whole process of handling My case. Thank you so much. Cfls and Mr Thomas have a great niche fighting for the working and lower class people who can't afford major banks and pricey attorneys. Communication was made via email each step of the way. I provided documentation of my issue and all I had done to resolve it on my own and that's the last time I had to think about it.

As each step in the legal process was made an email was delivered with an update. Within days of signing a settlement agreement a check was in the mail! I wouldn't hesitate to call on him at any time. I know he won't always be able to take my case because he has rules he has to follow within government regulations and of course he has to make sure he's earning money because lawyer's don't work for free, but I would consult with this firm before I went anywhere else.

I travel each year for my company in Nov of I was in Missouri Il I had just received a bonus check that month and was going to go shopping that night after work I went to a shoe store to purchase sneakers when I tried to pay by using my Chime Card it declined I told the clerk I should have received a direct deposit so she ran the card as a credit card it went through.

Mr Thomas is absolutely 5 star attorney when it comes to Consumer Fraud with these banks. I did read his reviews before I selected him and the majority are excellent only very few displeased but I can say it was their fault you must do what he tells you to do from start to finish and believe me you will be happy with the results Thank you Mr Thomas if this ever happens again I will definitely reach out to you.This company is not yet accredited.

See reviews below to learn more or submit your own review. US Bank provides a range of banking services and products. Though its maintenance fees can be high, US Bank offers convenience and financial options at thousands of branch locations and an online banking app. For more information about reviews on ConsumerAffairs. This bank is very reliable. Customer service is great. Online banking tools are fabulous. Whenever I had to call I got answer right away ….

Ridiculous wait times on phone each time, no return calls as promised as well as condescending attitude from management. I would not recommend this bank to anyone …. Thank you, you have successfully subscribed to our newsletter!

Enjoy reading our tips and recommendations. US Bank is a commercial bank that provides checking and savings accounts, mortgage loans, insurance, wealth management and payment-service products. Through the US Bank mobile app, account holders can review statements, deposit checks, send money, pay bills, transfer funds and receive alerts about banking activity.

US Bank charges fees based on the type of account and amount of funds maintained in the account each month. Additional fees are assessed for account holders who overdraft their accounts or opt to receive paper statements in the mail.

us bank reliacard problems

US Bank provides free checking accounts for students and seniors, making it a smart option for consumers in college and those 65 or older. A link has directed you to this review. Its location on this page may change next time you visit. I never really trusted banks after a CSR working for a large, very well-known bank forged a check and drained my account. It was decades before I broke down and opened a checking account - out of necessity after my mother passed and I came into a little bit of money.

I chose US Bank on the recommendation from a family member who had accounts with them for years already. Not only was I pleased with the account options I had to choose from, the customer service support is outstanding. Our CSR went above and beyond my expectations and that my friends is what makes me stay with any company. Personalized customer care from a human being in this digital world we live in is always a relief and comfort to me.

My experiences have always been pleasant and satisfying. Get buying tips about Banks and Credit Unions delivered to your inbox. US Bank lets me choose my rewards every quarter, which is great! The choices are split up in an unclear way as well that makes it hard to managed every quarter. However, it is not sleek and sometimes tricky to figure where to I need to go to resolve my concern. Once the Sba approved our loan it took them only two days to finalize our documents and once I signed the paperwork US Bank dispersed the much needed money in our accounts within hours.

We are so thankful. They back out fees constantly wherever they can to help me Excellent management style - very human I recommend this bank to everyone. The easiest most efficient latest technology and totally safe! You must become a customer. You will love the experience! Best bank ever!!!!Editor's note: Contact7 seeks out audience tips and feedback to help people in need, resolve problems and hold the powerful accountable. If you know of a community need our call center could address, or have a story idea for our investigative team to pursue, please email us at contact7 thedenverchannel.

Find more Contact7 stories here. Bank ReliaCard continue to impact unemployed Coloradans as they wait for the cards to arrive weeks after filing their claims. The Contact7 inbox was flooded with complaints about ReliaCard after we aired a story last week about problems with the system.


Several viewers reached out to say they were also waiting on their cards to arrive. Adding to their frustration, they have been unable to reach anyone in customer service to ask about the status of their cards. Hering filed for unemployment in March and he is still without a card.

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Hering and others say the system is confusing and they didn't realize they would receive their benefits on a debit card. Hering thought he selected the direct deposit option so he was baffled when he learned the funds had been loaded onto a ReliaCard.

Since bringing this issue to light, U. Bank has responded to some of the concerns Contact7 raised in last week's story. Contact7 interviewed Tara Harper, a retail employee who had yet to receive her ReliaCard. She said after the story aired someone contacted her that evening and her card arrived within two days. Denver7 reached out to U.

Bank again to ask if there was any update regarding the ReliaCard problems. A spokesperson issued the following statement:. News Contact Denver7. Actions Facebook Tweet Email. Viewers reach out with additional complaints involving U. Bank ReliaCard system for unemployment Contact7 helps some people get results.

By: Liz Gelardi. A spokesperson issued the following statement: Over the past few weeks, we have quickly added new customer service agents to help cardholders, and we have seen a significant reduction in wait times at our call centers.


We are continuing to bring new staff on board to help address customer questions as quickly as possible. Recognizing that the surge in first-time unemployment cardholders accounted for a large portion of the call volume, we modified our new card mailing materials to highlight the self-service options available via the usbankreliacard.

We are consistently producing and mailing benefit cards immediately upon receiving the files from the states, typically within two business days.Investment and Insurance products and services including annuities are:. Equal Housing Lender.

us bank reliacard problems

Deposit products offered by U. Bank National Association. Member FDIC. Bank is not responsible for and does not guarantee the products, services or performance of U. Bancorp Investments. For U.

Bancorp Investments:. Investment products and services are available through U. Bancorp Investments, the marketing name for U. Bancorp Investments, Inc.

Bancorp and affiliate of U. Bancorp Investments is registered with the Securities and Exchange Commission as both a broker-dealer and an investment adviser. To understand how brokerage and investment advisory services and fees differ, the Client Relationship Summary and Regulation Best Interest Disclosure are available for you to review.

Back to Site U. Bank Home Customer Service Locations. It's really time now. Please update your browser.

Log in access will be restored once you upgrade. New user?A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc.

The algorithm is subject to change in future. ReliaCard was first mentioned on PissedConsumer on May 29, and since then this brand received 6 reviews. ReliaCard ranks 78 of in Cards category. The overall rating of the company is 1. Recent recommendations regarding this business are as follows: "Use direct deposit from your own bank", "Do not give this Bank your business. Reviewers write the most about Reliacard Customer Care and give it 1.

Most commonly, consumers tend to contact ReliaCard to ask questions about: Cards. The price level of this organization is high according to consumer reviews. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ. For more information about PissedConsumer check out our Blog article. ReliaCard Reviews and Complaints A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile.

Total reviews. New reviews. What is your customer experience with ReliaCard? Submit review.

People Filing Unemployment Claims Frustrated At ReliaCard Glitch

Advertisements Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. View full ReliaCard overview. Rating Details 5 rated reviews. View all criteria. Rating Details Additional Fees. Value for money. Interest Rate.This link takes you to an external website or app, which may have different privacy and security policies than U.

We don't own or control the products, services or content found there. End of pop up window. Press escape to close or press tab to navigate to available options.

Getting your unemployment benefits on the ReliaCard 1. Many states offer the U. Bank ReliaCard as a secure alternative to issuing a paper check for unemployment benefits. Instead of waiting for the check to arrive and then going to the bank to cash or deposit it, your funds are automatically deposited to this reloadable prepaid debit card.

Our call centers have been fielding an influx of calls with questions about the ReliaCard. Here are quick answers to some of the most common questions. Once we receive the file from the state, we will mail your ReliaCard within two business days.

Please allow seven to ten days for the postal service to deliver the card to you. You can check the status of your card any time by visiting our status tracker. For information on unemployment claim processing or other government benefit payments, check with your state agency. In some cases, you may receive your ReliaCard before the funds are loaded to the card.

Your card will be funded two to three business days after your state agency has approved your claim. Enroll in Alerts to be notified via a text message or email when a deposit has been received. See How can I keep track of the availability of funds and other activity on my account question below. There are several ways. For your protection, we have placed a fraud block on your account.

us bank reliacard problems

There are two ways to remove this block. The quickest way to remove the block is to use your mobile device to log in to verify. Then, upload a picture of your government-issued ID and a selfie.

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