Outlook 2016 connecting to printer crash

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Outlook 2016 connecting to printer crash

It seems like everyone is having problems printing in Outlook this week. Fortunately, the problem is fairly easy to solve: find and either delete or rename the outlprnt file. This file holds configuration and customization information for print layouts and Outlook will recreate it for you. This folder is a hidden folder so you'll to the show hidden files and folders in Windows Explorer's Folder Options or use one of the following lines to "jump to" the folder.

Type or paste the correct line for your version of Windows into the address bar of Windows Explorer and press Enter:. What are the other files in my folder? Send and Receive configuration profile-name.

Outlook crashes when printing

OTMnavigation pane profile-name. XMLand autodiscovery files for Exchange server accounts. It remains a mystery why Outlook keeps crashing as soon as Print is selected. Renaming or deleting the OutlPrnt file does not make any difference. Remarklably, however, selecting QuickPrint works fine but with the problem that all pages get printed when in most instances I only require page 1 to be printed. All solution ideas are welcome. What version of Outlook are you using?

Did it used to work correctly and if so, any idea when it started crashing? Solution found! It was when I got to know that my Samsung printer supported WiFi Direct and I downloaded a new driver the previous driver was from the CD packaged with the printer that I could print an email without crashing Outlook. I can confirm that it was definitely a printer driver in my case as well despite not wanting to believe that it was that.

If you have to, remove all printers when more than one is installed to pin point the source. No, not to my knowledge. What version of outlook and windows are you using? Does it work in Safe mode? How to use Outlook's Command line switches. Beginner Outlook Outlook. Published April 5, Last updated on January 21, Related posts: Can't Print in Outlook?

Where are my Outlook Files? And where is it?

outlook 2016 connecting to printer crash

Photo and Image Files. Audio and Video Files. Other File Types. Most reacted comment.I can print just fine from other applications, I updated the printer driver and when trying to print to another printer I get the same results. Outlook keeps its printing style settings in a file called OutlPrnt. You can run into several issues like these hangs and crashes when the file gets corrupted.

You can recover from this by renaming the OutlPrnt file to. You can find the file here. Note: To find out more about where Outlook keeps its files and settings, see; Files and Settings guide for Outlook. The OutlPrnt-file is located in a hidden folder but can be accessed easily by pasting the path above in the Address Bar of Explorer. Whenever I try to print something from Outlook, it either hangs or crashes.

How can I get printing from Outlook to work again? Share on Facebook Share on Twitter Share by e-mail. Use "4PM76A8" to get a discount when ordering! Tool Tips! Books Outlook Step by Step by Microsoft. Outlook Step by Step by Microsoft. Awards — Copyright MSOutlook. All rights reserved. Microsoft and Microsoft logo's are trademarks of Microsoft Corporation. This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish.

Accept Read more.Is anyone else having this issue where Outlook office crashes when you try and print an email? Few people in our company seem to be getting this issue including myself Looked around online and someone suggested deleting "OutlPrnt" file in the Outlook folder, tried this and it worked once but then started crashing again when I try to print another email.

Found the issue. Our email signature was broken so when we try and print an email with our company signature, the print preview cannot pull through the signature correctly which causes it to crash. Have you tried changing the default printer? Have you restarted your local print spooler? Open any email in Outlook. Click on the Office button and choose Print. Click the Define Styles button. Make sure Memo is highlighted and click Reset. Click OK on the 'Are you sure?

Click OK twice to close out and then try printing an email. Try removing the printer being used from the computer and add it again. The issue usually is a corrupted printer driver. You can also test printing to the XPS printer and check that it works. They are frequently to blame for issues like this.

Well doneDaryl Great advice. I just had a client experience this exact problem and your fix worked like a charm. Good job sir. This was exactly what I was just trying to fixed, and that was the issue.

Now I know at least how to help people trying to print emails with signatures that have broken links.

Help me solve/debug this Outlook 2016 crash

I right clicked on the printer and checked set as default and that seemed to fix the problem. Thank you so very much. I was having this exact same issue and found the issue was that we had turned off a server that was doing images in our email signature. Moved this to a new server and it is working perfectly.

It also fixed an issue with our Mac OSX computers where they were taking ages for attachments to show. To continue this discussion, please ask a new question. Get answers from your peers along with millions of IT pros who visit Spiceworks.

Best Answer. Shiv P This person is a verified professional. Verify your account to enable IT peers to see that you are a professional. Our email signature was broken so when we try and print an email with our company signature, the print preview cannot pull through the signature correctly which causes it to crash Thanks to all that contributed.So here is the situation: there is a Windows 7 machine running Office that uses a network printer.

Outlook prints just fine if I only use quick print.

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However, if one is to attempt printing via the Print menu option that gives you a preview before going ahead, Outlook reliably crashes every single time regardless of how trivial or complex the email being printed is. Yet, as soon as I try picking up the network printer from the drop-down menu, Outlook freezes and crashes a couple of seconds later.

Yet, the exact same printer works just fine, including preview, from any and all other applications besides Outlook.

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Jago wrote: So here is the situation: there is a Windows 7 machine running Office that uses a network printer. That's definitely a WTF situation if ever heard one. I think you've exhausted all reasonable options to fix it. The only option that comes to my mind is to build or record a macro and see if the same problem exhibits itself with that method. It's not exactly a cure, but if it works, you can easily install the macro on the user's PC and even give them a 1-click button to launch the macro.

What printer and OS? Might try going back a driver version or 3, latest is not always greatest.

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Yes, you read that right. Or the install magically updated itself while you weren't looking. That has been the fix for the majority of nuisance issues that have come out of our ODT based installs. We control the updates, so no, it hasn't. The office product have their own update mechanism separate from windows. You'd need to get fairly extreme to truly turn it off. Screwed me up more than once by breaking excel plugins.

Jago wrote:.

outlook 2016 connecting to printer crash

Ars Tribunus Militum et Subscriptor. Posted: Mon Dec 04, pm. Posted: Tue Dec 05, pm. Posted: Mon Dec 18, am. Posted: Tue Dec 19, am.

Posted: Fri Dec 22, pm. Posted: Sun Dec 24, pm.Keep in touch and stay productive with Teams and Officeeven when you're working remotely. Learn how to collaborate with Office Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

I'm not quite sure I understand what you mean by connected to an Outlook. Did this solve your problem? Yes No. Sorry this didn't help. April 14, Keep in touch and stay productive with Teams and Officeeven when you're working remotely. Site Feedback. Tell us about your experience with our site. MarianneD Created on May 26, Outlook started crashing yesterday when I tried to print an E-mail. I have tried every possible fix I could find online and nothing helps. It crashes before I can choose printer.

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Printing from all other applications work fine. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question MarianneD Replied on May 26, In reply to Hector Mad's post on May 26, Hi, I'm not quite sure I understand what you mean by connected to an Outlook.

But I've managed to solve it - at least for now: The first time I did this it didn't work, but the second time it worked: Uninstalled Office Unistalled printer Restarted my laptop Reinstalled Office Reinstalled printer. Thanks for marking this as the answer.All Categories.

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outlook 2016 connecting to printer crash

How do I update my password on my Android phone for my email account? How do I update my password on my iPhone for my email account? How to access CSCC employee email with a browser. Checking user quarantine in Office Organizational Chart 1. Phone 1. Printing 1. Remote access 0.To start the automated checks, follow these steps:. To resolve this problem, make sure that your computer meets the Outlook system requirementsOutlook system requirements or Outlook system requirements.

Note These steps are provided in a specific order based on commonality and complexity. Follow these steps in the given order. Skip to main content. Tous les produits. This problem occurs for one or more of the following reasons: You have not installed the latest updates. Outlook is in use by another process. Outlook is loading external content, such as images in an email message.

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A previously installed add-in is interfering with Outlook. Your mailboxes are too large. Your AppData folder is redirected to a network location. You have to repair your Office programs. Outlook data files have become corrupted or damaged.

"Outlook not responding" error or Outlook freezes when you open a file or send mail

Your installed antivirus software is outdated, or it conflicts with Outlook. Your user profile has become corrupted. Another program conflicts with Outlook. Notes This issue may occur for one or more of the reasons in this section. To fix this issue, you may have to follow the troubleshooting steps in the "Resolution" section.

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To start the automated checks, follow these steps: Install the Outlook Advanced Diagnostics tool. Click Run when you are prompted by your browser. For configuration details about Outlook, Windows, and you computer, review the settings on the Detailed View tab. Step 1: Install the latest updates.

Step 2: Make sure that Outlook is not in use by another process. Step 4: Investigate possible add-in issues. Step 5: Check whether your mailbox is too large. Step 6: Check whether your AppData folder is being redirected to a network location. Step 7: Repair Office programs. Step 8: Repair Outlook data files. Step 9: Check whether antivirus software is up-to-date or conflicts with Outlook.


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